Customer Support

Welcome to JumpTV Latino Customer Support ticket system! Our main interest is to help you enjoy our service.

Please remember that many of your questions could be answered in our FAQ.

You can also reach us through email to support@jumptvlatino.com.

For a prompt response, please fill out as much information as you can and be sure to submit your enquiry in English.
Contact Details
  
* First Name:
* Last Name:
* Email Address:
   Country:
   Phone:
Priority:
Nature of
Problem/Request:
Channel Name:
(you are having trouble with)
Internet connection type:
Do you use other broadband applications without problem?
Yes No
Do you use a firewall/proxy server?
Yes No
Do you have correct WMPlayer codecs installed? (How to find out)
Yes No
* Detailed Description of Your Problem:
Additional Information

Can you see this sample video playing next to this question?
Yes No


Sample Video


Thank you for taking the time to tell us about this problem or feedback!